In today’s WOIT, we discuss specific items and tasks that can be managed.
staff
Today’s Topic: Details of an Effective Performance Review
Today’s discussion focuses on hiring and recruiting.
- Top characteristics seek in advisors and technicians
- Top characteristics we want to avoid in advisors and technicians
General Managers and Focus on Customer Satisfaction
- What customers satisfaction criteria do you have?
- Is your staff empowered to resolve complaints?