Both automotive owners and general managers chime in to stress modeling systems to their employees. Thus, automotive staff respond best to confident, consistent leaders.
Afterward, the group reads bullet points in the You Net Results brand script, which outlines our mission as a company. It also ties into this clip’s theme of repair shop owners and managers training together and supporting each other.
Finally, Brian discusses the concept of silent thieves. When you don’t put the right processes in place, chaos sneaks in and then money sneaks out. If you don’t activate the right systems and processes, then you will be powerless to prevent these thieves from robbing you blind!
Auto repair coaching group for general managers
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