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Auto Repair Shop Coaching Library

Financial Process

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Mindset Question Roundtable

What would be a new title for you?

TEN Financial Knowledge Principles

  1. Stacking Up Cash
  2. Know your TCODB
  3. Daily Scorecard
  4. Set dates for Financial Milestones
  5. Become Debt Free
  6. Grow – Scale – Sell
  7. Investments Types and Ways
  8. Recipes for Now – When – Next
  9. Owner Pay Plan
  10. True Net Profit Distribution Plan

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Powerpoint PDF

Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Leadership BONUS 123 Series

Topic: Pitfalls of Working IN Too Much & Not On It Enough

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Powerpoint PDF

 

Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

SOP 0123 – Leadership BONUS 123 Series

Topics:

  • Health Care for Staff Members
  • Check Washing

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Powerpoint PDF

How SOPs - standard operating procedures - can transform your auto repair shop

Photo by Tetiana SHYSHKINA on Unsplash

Document & Implement, The Power Of SOPs

Have you ever walked through your business and noticed people performing the same task in five different ways? You aren’t sure which one is the fastest, but you are sure that you would prefer everyone do it one defined way. At least then, you can measure what is wrong and decide how to improve. That is where SOPs (Standard Operating Procedures) come in, and they only get better from there!

While SOPs may seem like a lot of work to create, they will save you time and money in the long run. By having SOPs in place, you can train new employees more quickly and easily. Making it easier to monitor employee progress, measure tasks, and improve company culture. Most importantly, SOPs can help you net more revenue!

What are SOPs?

SOPs (Standard Operating Procedures) are simply detailed instructions on how to perform a task. They vary widely! SOPs can be as simple as a one-page document or complex manuals that are hundreds of pages long.

When composing SOPs, and when considering how standard operating procedures can transform your auto repair shop. Keep in mind that they should be clear and concise. So that anyone who reads them can understand and follow the instructions. Standard operating procedures should also be specific enough to complete a task thoroughly but digestible and actionable.

As old as time, SOPs are nothing new. In fact, they have been around for centuries in one form or another. The military has used SOPs for millennia to ensure that their soldiers are efficient and effective on the battlefield. SOPs were first formalized in the industry during the early days of the automobile assembly line. The auto repair industry developed SOPs to ensure that each car was built the same way, with the same high level of quality.

Should I use SOPs in my auto repair shop?

Today, SOPs are used in businesses of all types and sizes, from small mom-and-pop shops to large multinational corporations. SOPs provide a process or set of steps to complete a task so that employees perform the same way every time. This consistency saves time and helps to ensure quality and avoid mistakes. You can use them in any industry, but they are especially helpful in service-based businesses, such as auto repair.

With the incredibly complex nature of auto repair tasks and workflows, it is essential that you take steps to standardize things. This will not only help reduce confusion and improve efficiency, but it will help you get new employees up to speed faster!

Business coaching Through You Net Results

We know this process is daunting, and that is why you have us at You Net Results. We guide you through the process with detailed templates and instructions. We’ve helped countless auto repair shops do the same, netting greater returns as a result. 

Contact You Net-Results today for a complimentary consultation. Brian Gillis & team will help you build your SOPs and plug you into a vast network of auto repair shops, working together to make the industry stronger! Let’s make August the best month of your business life!

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Leadership Process – What Would You Do? (previous episode)

“What would you do?” Agenda: SOP #0122

Topic: Hero or Idiot? How to handle the intermittent failures without getting your lunch eaten….

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Powerpoint PDF

Anchor Financial Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Think tank discussion:

  • If a staff member asked you what you made each year, what would you tell them? Listen to the answers.
  • Plus Anchor Report Page 8
  • Supplemental Statistics Discussion

Introducing the YOUTOOLS BIG Three

  1. TENAnchor FinancialTools
    Connecting the DOTS
  2. TENFinancial
    Knowledge Principles
  3. Turnaround Point
    Finding Your Financial Points

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Management Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

One Thing SOP 220-1

To develop your way of identifying the one thing, creating the script, when to use it, how to execute it, role playing, rehearsing, delivering, saving time; Building a process that runs without the owner.

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Transolutions Shop Owner Brian Pickens details his journey from working as an auto repair shop employee to owning his own shop. This footage was taken from our 360 Front Counter Workshop live event in June 2022.

Work Life Balance - it's kind of like this.

Photo by Nathan Dumlao on Unsplash

No matter how we work, whether virtually or onsite, we all struggle with time management. It never feels like there are enough hours in the day to accomplish all those goals we set at the beginning of the week. Finding the time to work on your family life is crucial. You can’t be your best self at work when you aren’t happy and fulfilled in your off time. That fulfillment is the essence of true work life balance.

Becoming a great leader means understanding how to be more effective with the time you have. Are there opportunities for improvement? Just like when we write our SOPs, we can structure our day more efficiently. Thus, we can go through the process more linearly, allowing us to spend more time with our families.

Work Life Balance – It feels like there aren’t enough hours in the day

Trust me; we know exactly how you feel. You see the clock ticking away and remember all those things you promised outside of work. How in the world are you going to get those tasks done, making sure you fulfill your role in everyone else’s life? It’s a struggle, but there is a way to take hold of the chaos.

We suggest you start by measuring your time, and then figuring out where the loopholes are. Physically time out your activities and develop a schedule where you meticulously plan certain tasks at certain times. You’ll be shocked just how much time you spend doing tangentially related tasks vs. tackling the objective at hand.

For example, if you need to respond to online reviews, don’t do it all day long; schedule a 1-hour period at the end of the day in order to tackle all of them at once. It’s too easy to stretch a short task into an all-day affair when we piecemeal every part of it!

Community support and business coaching through You Net Results

Lucky for you, there is a vast network of business owners who understand your specific trials and tribulations. We all experience it, and we share our methods of optimizing that work life balance. At You Net Results, we plug you into a vast network of auto repair shop owners that work together to improve each other’s businesses and share in this common goal of reaching our dreams. 

We’ll show you how to identify your KPIs, write and structure your SOPs, and design your work to match your goals in life. Retirement, family, and your next revenue goals; they are all interconnected!

Contact You Net Results today for a complimentary consultation. Brian Gillis will help you build your KPIs and plug you into a vast network of auto repair shop owners. When we all work together, we make our industry stronger! So let’s make July the best month of your business life!

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

“What would you do?” Agenda: SOP #0122

Topic: Methods to improve employee retention

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Powerpoint PDF

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