Challenge of Change, Part 11

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 11 – A New Model for Change

Dont Quit - Do It

Change isn’t optional. It is essential. Why can’t things stay the same? Why do we have to change? How can we make change fun? What hangs up change?

I have been reading an article written by Leader to Leader Institute called “Leading Transition: A New Model for Change.” Change is nothing new to leaders. We understand by now that organizations cannot be just endlessly “managed,” replicating yesterday’s practices to achieve success. Business conditions change and yesterday’s assumptions and practices no longer work. There must be innovation, and innovation means change.

Yet the thousands of books, seminars, and consulting engagements purporting to help “manage change” often fall short. These tools tend to neglect the dynamics of personal and organizational transition that can determine the outcome of any change effort.  As a result, they fail to address the leader’s need to coach others through the transition process. They also fail to acknowledge the fact that leaders themselves need coaching before they can effectively coach others.

Wouldn’t it be nice to say “Do it this way now”, and everyone jumps on board and gets the job done. There would be zero pushback, no odd stares, no deer in the headlight looks, no frowns on their faces – just good old fashioned “yes we can” action.

Yes, we need a system to follow through the transition to change!

That’s what’s missing – a system!

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

  1. You must be totally committed to the change (1 gallon)
  2. It must be well defined and written (1 pint)
  3. You must be willing to accept the push back and resistance (1 quart)
  4. Create the WHY story to sell to sell your staff (Five Pounds)
  5. Talk to them one-on-one (1 Tablespoon)
  6. Give them time to adjust mentally to the change (Let Marinate 1 week)
  7. Let them express their feelings (Snap-Crackle-Pop)
  8. Set a rollout date for the change to occur (Cook Time 10 Days)
  9. Have many training sessions before rollout (Mixing steps)
  10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Challenge of Change, Part 10

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 10 – Stay Focused

Golfer Playing on Beautiful Golf Course

Golfer Playing on Beautiful Golf Course

Getting focused is an essential key to making change happen. Here is a story that may illustrate the concept of focus, written by Bill Crowder.

I enjoy playing golf, so I occasionally watch instructional videos or read magazines. One such video, however, left me disappointed. The teacher presented a golf swing that had at least 8 steps and a dozen sub-points under each step. That was too much information!

While I’m not a great golfer, years of playing have taught me this. The more thoughts you have in your head as you swing, the less likely you are to be successful. You must simplify your thought process and focus on what matters most-making a solid contact with the ball. The instructor’s many points got in the way.

In golf, as in life and business change, we must focus on what matters most.

When you are taking people through change, focus on the large view, not all the small pieces first. Take the 40,000 foot view, and hit the main highlights first.

Make sure the main thing remain the main thing. Don’t get caught up in the fine details until the large pieces have become habits. Then you can come in and fine tune the change.

For example, you may desire to start using scripts to answer the phone and sell work to your customers. Start basic, get the big picture, then fill in the details once you feel the buy in.

The bottom line is STAY FOCUSED on the BIG PICTURE, not all the details, in the beginning.

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

  1. You must be totally committed to the change (1 gallon)
  2. It must be well defined and written (1 pint)
  3. You must be willing to accept the push back and resistance (1 quart)
  4. Create the WHY story to sell to sell your staff (Five Pounds)
  5. Talk to them one-on-one (1 Tablespoon)
  6. Give them time to adjust mentally to the change (Let Marinate 1 week)
  7. Let them express their feelings (Snap-Crackle-Pop)
  8. Set a rollout date for the change to occur (Cook Time 10 Days)
  9. Have many training sessions before rollout (Mixing steps)
  10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Challenge of Change, Part 9

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 9 – Profit Protector

Pocket ProtectorRemember the Pocket Protectors from the past? Perhaps you are not old enough, so let me explain. They were made of plastic and would slide inside of your shirt pocket. When you slipped your pens and screw drivers in and out of the pockets protector it kept your shirt from getting ink stained or torn. They simply protected your pockets from wear and tear. Very handy devices from the past. Does anyone still use them?

I want to introduce a new protector call a “Profit Protector”. It is designed to insure profits for you business.

Here are a few questions to gather your thoughts:

  • What day of the month does your business break even?
  • Do you track your CODB (Monthly cost of doing business)?
  • Do you track your daily gross profit dollars?
  • Are you stacking up cash?
  • Do you have sufficient working capital? (3 times monthly sales)
  • Do you have sufficient reserve money? (6 times CODB)

Back in 1992 we required a gross profit of 42% to make money. In the year 2011, it required 61% to make money. Are you a student of your profit? Are you as student of your CODB?

Become a Profit Protector!

Would you like to join the club?

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

  1. You must be totally committed to the change (1 gallon)
  2. It must be well defined and written (1 pint)
  3. You must be willing to accept the push back and resistance (1 quart)
  4. Create the WHY story to sell to sell your staff (Five Pounds)
  5. Talk to them one-on-one (1 Tablespoon)
  6. Give them time to adjust mentally to the change (Let Marinate 1 week)
  7. Let them express their feelings (Snap-Crackle-Pop)
  8. Set a rollout date for the change to occur (Cook Time 10 Days)
  9. Have many training sessions before rollout (Mixing steps)
  10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Challenge of Change, Part 8

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 8 – Comeback

We like to read about comebacks, about people or companies who face near disaster and turn things around. The Ford Motor Company is an example of that. In the 1940s, there was a reluctance by leadership to modernize Ford. In fact, the government nearly took over the company, lest its demise threaten the US war effort. But when Henry Ford II was released from his military duties to run the company, things turned around. Ford became one of the biggest corporations in the world.

Occasionally, we need a comeback or a turnaround. We need to correct wrong directions or compensate for wrong decisions. 

But that’s not the end of the story. 

As John C. Maxwell states, “Everything rises or falls on Leadership.”

Taking your company and people through change becomes a comeback story in itself.  The transition can be very difficult during this turnaround period.

Comebacks are great stories that make the news, making history while propelling companies and people forward. What is your comeback story?  Has it been written or is it unfolding?

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

  1. You must be totally committed to the change (1 gallon)
  2. It must be well defined and written (1 pint)
  3. You must be willing to accept the push back and resistance (1 quart)
  4. Create the WHY story to sell to sell your staff (Five Pounds)
  5. Talk to them one-on-one (1 Tablespoon)
  6. Give them time to adjust mentally to the change (Let Marinate 1 week)
  7. Let them express their feelings (Snap-Crackle-Pop)
  8. Set a rollout date for the change to occur (Cook Time 10 Days)
  9. Have many training sessions before rollout (Mixing steps)
  10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Challenge of Change, Part 7

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 7 – Leadership is the Key

Leadership is the KeyWhat if you define the 10 Mission Critical Processes that make or break your business model? Then, what if you wrote them down and trained them every day?

What if you defined your 10 Critical Business Philosophies? Then, what if you wrote them down and LIVED them every day?

What if you defined the 10 Strategies of your model? Then, what if you wrote them down and walked the walk daily?

What if you defined the 10 tactics for those results? Then, what if you wrote them down and executed them daily?

Perhaps with this style of Leadership that squad of undead zombies you call your staff would come to life!

Leadership is the key to making your business work.

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

  1. You must be totally committed to the change (1 gallon)
  2. It must be well defined and written (1 pint)
  3. You must be willing to accept the push back and resistance (1 quart)
  4. Create the WHY story to sell to sell your staff (Five Pounds)
  5. Talk to them one-on-one (1 Tablespoon)
  6. Give them time to adjust mentally to the change (Let Marinate 1 week)
  7. Let them express their feelings (Snap-Crackle-Pop)
  8. Set a rollout date for the change to occur (Cook Time 10 Days)
  9. Have many training sessions before rollout (Mixing steps)
  10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.