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• Top 10 Things as a GM you must do well (Great Discussion)
• TTI GM General Job Report Show & Share (Fantastic Information Shared)
• Hierarchy of Competencies
• Summary of Top Competencies

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• Anchor Library review
• Reporting Forms discussed
• PPP Money Questions
• GS Labor cost – where to show and how? FYI: A firm decision on the answers to the questions asked will be forthcoming

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First Hour:

Brian jumps in very quickly today! Topics discussed:

• Mood Diagram Review
• Language items: Board Manager, SOU, OCP, BCP, BBP, CBP, Sorting, Great Coupon Script, Gotta Have
• Great Role Play

Second Hour

Front Counter Language items discussed:

• FIVE Pack
• Professional Obligation
• Huddles
• PARP
• Black Dot

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Front Counter Workshop Booklet – May 2020

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First Hour

• Brian gives the opening thoughts
• Attendee intro
• Mood Diagram review
• Price discussion
• You Squared Quantum Leap review

Second Hour:

• Front Counter Language items talked about: Yes, SOS and the Board
• The Board review and explanation by Brian
• Exploring the board review

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Powerpoint PDF