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Management Process Webinar

Management Process

Management Process

What are you managing? Where do you spend most of your time?

  • People? Process / Systems? Financial?
  • Fires? Customers? Car Count? Incoming Calls?
  • Technician Production? Oil Changes? Isolates?
  • PMI? Board? PAHR? PARP? Promises?

Mastery Management Module

  • GN-0020 Systems Evaluation Review
  • GN-0030 Systems Innovation Review
  • Top 10 Discussion

Powerpoint PDF

Front Counter Six Series #5

Front Counter Six Series, Part 5: FAIL Large or FAIL Small…

Front Counter Six Series, Part 5: FAIL Large or FAIL Small…

FAIL Large or FAIL Small…

Structured Conversation Pathways

  • Isolate and PMI Scripts fill in the blanks
  • These are your Front Counter Checklist items:
    +++ / Needs / Benefits / Assume the Sale
  • The more you present the more they buy
  • The less you present the less they buy

Documents

Powerpoint PDF

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