On this week’s WOIT, we discuss The Art of Following Up.
management
How are you utilizing your SOPs, from A to Z?
Have you thought about your exit strategy? Let’s discuss our plans for after we retire from the automotive repair industry.
This week, we continue our our deep dive, exploring the book Self Leadership: The One Minute Manager. Leadership starts with Self Leadership. 
This week’s WOIT:
Let’s discuss managing workflow. What processes need to be managed at the front counter?
