How are you utilizing your SOPs, from A to Z?
management
Have you thought about your exit strategy? Let’s discuss our plans for after we retire from the automotive repair industry.
This week, we continue our our deep dive, exploring the book Self Leadership: The One Minute Manager. Leadership starts with Self Leadership. 
This week’s WOIT:
Let’s discuss managing workflow. What processes need to be managed at the front counter?
Let’s talk about Managing Quality Control. What’s being done about QC in your shop? What systems and processes have you put in place to ensure curb appeal and store cleanliness?
