leadership

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Defining Leadership

1. Empowerment
2. Inspire / motivate
3. Casting a vision
4. Getting “buy in”
5. Inspect what you expect / follow up
6. Praising, showing gratitude, and accountability

Question asked and discussed :

Here is a clip from one of our weekly Working On It Tuesday training webinars. This week, the topic in question is our leadership process. Brian details the six steps to auto shop leadership mastery, also known as The Lotus Code.

The Lotus Code in Action for Auto Repair Shop Leaders

When automotive industry owners want to up their leadership game, it’s great to have an ordered list which they can refer to. Our Auto Repair Leadership Process is based on the Lotus Code, which is an ancient six step method for success. In order, the six steps are:

1. Thinking
2. Words
3. Action
4. Habits
5. Perseverance
6. Attainment

The other owners on the call recalled Gary Gunn teaching this age old concept to them many years ago. Brian then goes over the history of the Lotus Code, which is over 2500 years old. Mastering your goals always involves these six steps, in this order. Whether it’s a simple task such as cleaning your house, or a more complex one like managing your auto repair shop’s daily operations, this is how it comes together.

When the Lotus Code is applied correctly, we think through our task. Then, we verbalize our plan. We take action, and with repetition, those actions grow into habits. Although obstacles can (and will) arise, we take step five, which is Perseverance, to conquer them. Finally, through that perseverance, we reach step six, Attainment. Only then can we call ourselves masters. As any shop owner knows from experience, mastery will only come through hard work and focus.

Gary Gunn quizzes YNR Members on how they define auto repair leadership. Repair Shop Owners need to learn key skills in order to be effective leaders in their automotive businesses.

Auto Repair Leadership Defined

Gary opens by asking the group how they define auto repair leadership. Each of our YNR members contribute valuable takes in this clip.

Joe says a true leader knows the direction that automotive business is going. Pam adds that that leaders set the tone and pace of the business. The owner leads by making sure everyone focuses on the main goals and the team doesn’t go off on tangents. Brian Gillis has mentioned before that every auto shop has a “speed up / slow down” rhythm. The owner must ensure that everyone keeps that pace.

Fred reminds us that leaders must set month to month goals for staff. Owners lead by creating processes. They also have to continually seek ways to improve those processes.

Jerry adds that auto repair leadership means defining a repair shop’s vision. Then it is up to the owner to lead by example.

Gary Recommends Leadership Resources

All of these definitions included aspects of leadership. However, Gary has more to add. Since he is a certified eMyth coach, Gary Gunn has learned leadership methods inside and out from Michael Gerber. John Maxwell also has great leadership training resources, which dig much deeper. Remember, core tenets of the job may never change. However, changing times could mean new problems to solve.

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Mastering Your Results as a LWOBAS

Wouldn’t it be great if Your Leadership was a process? Wouldn’t it be great if it were that simple?

It is.  You can do this. It’s proven to work.

Show and Tell – Mastering Your Results Rotational Process

• Discussion: How Leadership can be a Systemic Process
• Six Steps Review
• Five Tool Player Review
• The Four Leadership Level Test Review
• Mastery Module 1 Leadership Review

Downloads

Powerpoint PDF