SOP Formation and Review
0111 – SOP – The Five Tools of No-Reverse Leadership
- SMS
- SBS
- STS
- SPS
- WOIT
Documents
leadership
In this clip from our Leadership Process Webinar, Brian Gillis explains silent thieves in the form of poor systems and processes. These thieves can cause our automotive repair shops to literally bleed money! Listen up to learn what areas of your shop that these burglars could be lurking in. Then, join us for future sessions to see how we can identify them and kick them out the door, for good!
Where could they be hiding in your automotive repair shops
Silent thieves in your auto repair shop may not be as obvious as a technician stealing tools!
Every shop is unique, but, generally speaking, we all have weak points in certain areas. These poor systems and processes may include:
- Leadership
- Management
- Front Counter
- How-to Manual
- People and Staffing
- Daily Operations
- Financial
Luckily, You Net Results offers weekly rotational meetings you can join, in order to focus on these specific areas. Through group calls, as well as written systems and processes you can customize for your auto repair business, we can work together to stop silent thieves dead in their tracks.
Finally, Brian lists six steps to get started. Put these steps into place in order to build your own Leadership Process. Real change in business can only be made from the top down. Are you both ready and willing to do what it takes to implement change? Put these six steps into practice today, and get on the road to improvement:
- Thinking
- Words
- Action
- Habits
- Perseverance
- Attainment
Learn More About Eliminating These Silent Thieves – Get Your FREE Strategy Session
You know that you need to kick these silent thieves out of your shop, but you’re not sure where to begin. Why not schedule a FREE business strategy session with Brian, so you can discuss your needs? You’ve got nothing to lose, so sign up today!
SOP Formation and Review
• LD-YNR – 0109 – SOP – Eliminating the Silent Thieves
Downloads
Management Process
Awesome Presentation by Brian!
- SOP Formation and Review
- 0205 – SOP – STS – Staff Training Sessions
- 0209 – SOP – Don’t Know – Don’t Care – Can’t Do
Documents
General Managers sound off on what it takes to make a confident leader
First, Brian calls on veteran shop owner Jerry Kaminski. Jerry jumps right in, asserting that both owners and managers must continually examine and refine their systems. Our friend Leon then adds that regular training sessions with a coaching group are crucial. Jim expands on that point that your group must be made up of like minded people who are just as passionate about the automotive industry as you are. If all parties are dedicated to studying and improving, then you will benefit from the time you have invested.
Edward, a successful Midas owner, chimes in to say that a confident leader must trust their own knowledge, as well as their shop’s processes. General Managers must ensure that all of their team members are consistently executing their processes and procedures. Following up is key.
Andy Arndt then reviews our company’s mission statement on helping general managers. Here at You Net Results, we are committed to teaching repair shop owners and managers how to become fearless. Jim then continues by reminding the class of our 25+ years of automotive industry experience. We work with individual general managers in order to help them define what success means to them. Then, we step by step help them to reach those goals.
Finally, Brian reviews. He stresses the importance of surrounding yourself with the right staff, as well as encouraging them to learn and implement the right systems.
Want to learn more About Our Services?
You Net Results is here to help you become a confident leader! Why not schedule a FREE business strategy session with Brian? You have nothing to lose, so sign up today!
