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daily operations

Daily Operations Process

video

SOP 502 Formation and Review

WOIT Discussion and Notes Formation and Review

Easy Steps for Dollars

  1. Determine who is going to be called back
  2. Write the scripts
  3. Rehearse the scripts
  4. Set a day and time each week
  5. Assign the staff member
  6. Utilize Missed Sales Files as well

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Powerpoint PDF

Daily Operations Process

video

SOP Formation and Review

WOIT Discussion and Notes Formation and Review

SOP: Presenting The Repair #0538

“Presenting the Repair” Review

  • Grow your confidence
  • Control the conversation
  • Voice and Gesture Enhancements
  • PARP
  • Stop Selling From Your Own Wallet
  • Full System Isolate
  • Additional Concerns

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Powerpoint PDF

Daily Operations Process

video

SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  Answering Incoming Calls is your Lifeblood… Review

  • Grow your car count
  • By capturing the car
  • Phone skills revisited
  • SOP Answering Incoming Phone Calls #0518

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Powerpoint PDF

Sit down and study your business. Find the silent thieves and eliminate them!

Photo by Dan Dimmock on Unsplash

Do you ever feel like you should be doing better? Even though your business is so successful and so busy, you aren’t seeing the return you should be. This is a very common scenario, so don’t worry. We all get tied up in the daily operations labyrinth, and then we lose sight of the intricate problems weaving in-between. The truly frustrating thing is that the more you grow, the better you do. The more successful you become, it’s more likely your shop is losing money to silent thieves.

What if we told you that you are more than likely the victim of what we call “Silent Thieves”? When these sneaky business problems exist, they ever-so-quietly eat away at your bottom line. Silent thieves are process problems which go unseen and unheard beneath the hustle and bustle of daily operations.

Money losing “Silent Thieves” include poor:

  • Leadership processes
  • Management processes
  • Front counter processes
  • Staffing processes
  • Inventory management
  • Standard Operating Procedures (SOPs)
  • How-to Manuals

The list goes on, and these may seem like obvious things that you already have documented. However, we consistently find that businesses do not effectively produce these processes across the board.

How do you get everyone on the same page when dealing with your staff? What methods can streamline your processes? How do you increase efficiency as a byproduct? These are all questions that you can answer by getting rid of your silent thieves!

How Can I Get Rid Of My “Silent Thieves”?

If it was easy, everyone would have already figured it out. Just like every superhero needs a sidekick, you need a helping hand in your business. Two heads are better than one, and sometimes, we become blinded to what is beyond the trees (so to say). Effective business coaching can help restore your business vision to 20/20; and beyond!

It starts with:

  • Identifying your KPIs
  • Evaluating your books
  • Examining your daily operations
  • Restructuring your Standard Operating Procedures
  • And more

If you can’t measure it, then you can’t fix it. That is, if you don’t know how big or how bad the problem is, then you can never produce an effective solution. But where do you start? How do you measure it, and how do you quantify those measurements? Don’t worry, because we can help you with every step of that process.

Losing Money? Worried You Can’t Turn Your Shop Around? You Can Do This!

Looking deep inside your business and coming to terms with the shortcomings can be a humbling experience, but that is the necessary step to bring you and your family closer to your dreams. Today is the day that you start. When we work together, we can do this.

You Net Results Can Help Stop Your Auto Repair Shop From Losing Money

Do you need help when identifying your silent thieves? Should you be doing so much better, considering how busy your business is? We are here to help – this is what we do at You Net Results. We take you to the next level in your business future by giving you the “You Tools” you always knew you needed. The real value lies in connecting you with like-minded auto repair shop owners spurring each other on to success.

Don’t hesitate to contact You Net Results today in order to set up a complimentary consultation. Brian Gillis and team will guide you through the murky waters of silent thieves, thus bringing you one step closer to your dream revenue. Let’s make 2022 the greatest year of your business life!

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Clip from a recent Anchor Financial discussion regarding Fuel Maximizer Service.

Daily Operations Process

video
SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  • SOP #0505: SOS – Speed of Service 12.7.21 Part 1
  • SOP #0505: SOS – Speed of Service 12.14.21 Part 2

Defining what SOS is and how to execute it:

  • Reliable
  • Repeatable
  • Reassuring

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Powerpoint PDF

 

Daily Operations Process

video
SOP Formation and Review

WOIT Discussion and Notes Formation and Review

SOP #537 – Huddles

What happens without Huddles?

  • Without hourly huddles
  • Processes breakdown
  • Causing loss of revenue, profits and customer service
  • More chaos than needed
  • Broken promises
  • Customers calling us more often
  • Lack of professionalism
  • Price become a LARGER Issue

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Powerpoint PDF

 

Daily Operations Process

video

SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  • 0539 – SOP- Going Paperless, How, Why, When and Where
  • Brian Beatty shares how he does it

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Powerpoint PDF

Daily Operations Process

video

SOP 504 ALL-Scan Process Formation and Review

Have you heard about the ALL-Scan Process?

Watch this video and find out.

What is that?
How much do you charge?
Who does it?
Is it worth doing?
Why does it need to be done?
Where is it done?

Rally-UP!

Note: Use your own discretion if you decide to conduct and or charge for the “software cleaning”. Several Master Technician / Shop Owners have shared that they found no real value in the software cleaning and would not charge a fee for cleaning.

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Powerpoint PDF

Daily Operations Process

video

SOP Formation and Review

WOIT Discussion and Notes Formation and Review

SOP 510 How-to Kukui Special

Do you want to know more about Kukui? I bet you do. Come live and listen up.
Are you already a Kukui user?
Are you thinking about investing in Kukui?
Make sure you watch this how-to Kukui REPLAY.

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