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Prepare…Audit…Rehearse…Present!
That’s “The Power Of PARP”!
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With car count trending down, what’s being done in your routine operations to prevent a car count deficit? Proven methods are discussed to improve car count.
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Is your delivery process elevated? Stand out during the checkout!
Verify you’re ready before calling for pick up How was your service experience? Ask for review Thank them Same side of counter Ensure customer for life Enthusiasm / warm / smile Line by line or summary of repairs and maintenance performed Open door, walk to vehicle Give business cards, ask for referrals, discuss deferred work, pre-book And more…
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How often are you “Inspecting what you’re Expecting”? Website Review is a part of your daily operations.