Bob Greenwood Archives

Remarkable Results Radio #663: Coalition of Automotive Management Professionals (CAMP)

on April 20, 2021

When our own Brian Gillis recently appeared on Remarkable Results Radio, he discussed his involvement in the group CAMP (Coalition of Automotive Management Professionals). The host Carm Capriotto quizzed Brian about this professional alliance of auto repair industry coaches.

Business Coach Discussion – Key Talking Points

CAMP (Coalition of Automotive Management Professionals) started with a brainstorm two years ago. It was a casual get together with trainers at the Vision 2019 event.
Auto repair shops should spend time with like-minded people, and peer network with each other. Business coaches also need to practice this.
As of March 2021, CAMP became a legal entity.
CAMP is a group of like minded individuals that want to move the industry forward. They aim to find the auto shops that need help. Then, they make sure that they receive that help.
Always maintain the consistency of their message in the auto industry.
Automotive repair business coaches also need to continue adapting and improving.

Important Takeaways

Multi-shop ownership vs single shop ownership: You don’t need to own multiple shops in order to be successful, to stay relevant, or become a victim of consolidation.
Have a life outside of the automotive business!
An average five bay shop is missing between $25-30,000K net profit per bay, per year.
Having a coach doesn’t mean you’re out of the business; Owners want to be able to enjoy working on their business and still being a part of it.
Why are we afraid to help others? There is no secret! It’s time to help people move forward.

Learn More – Get Your FREE Strategy Session

Does your auto repair shop lack direction? Perhaps your business plan has stalled out. You need an experienced automotive industry coach to help you. Then why not schedule a FREE business strategy session with Brian? You’ve got nothing to lose, so sign up today!

Brian Appears on Town Hall Academy – “Labor Rates: A Function of the Business Not the Market”

on September 14, 2020

Recently, our own Brian Gillis appeared on the Remarkable Results Radio podcast Town Hall Academy. This show features a roundtable discussion amongst automotive industry experts on a single topic. Carm Capriotto and Bob Greenwood discussed all of the ins and outs of labor rates with Brian on this special episode.

Labor Rates podcast discussion

Brian elaborates that shop owners want to look at the end goal result first. Shop owners must first know the true cost of doing business in order to arrive at their labor rate formula. In fact, as Bob states, it is important for you to employ not one, but at least three labor rate formulas. Today’s automotive industry is more diverse than ever. Thus, you need employ different rate formulas for maintenance, diagnostic, and reflash.

Bob then presents the cost per billed hour (CPBH) formula. Every dollar must have a name, and every expense needs to be accounted for in order to know rates that are right for your shop. Finally, you should net 20% of gross sales after paying yourself (first!) and your employees a professional wage.

Brian and Cam reiterated that you are in the labor business! Therefore, you must give special attention to your team’s rates. Bob then gave examples of the three door rates he mentioned earlier. He presented formulas for setting those door rates, which are based on competency rate and/or efficiency of business operation.

After discussing these key stats, Brian discusses the concept of labor matrixes, specifically accurately charging for the time that’s spent. Then, the hosts welcome shop owner Bill Nalu to discuss the emotional aspects that go along with the numbers. Courage, as well as knowing your worth as a technician, are essential.

Subscribe to the Remarkable Results Radio podcast for more valuable auto repair discussion.

Interested in learning more?

This all may seem complicated, but you can do it! You Net Results is here to help! Why not schedule a FREE business strategy session with Brian? You’ve got nothing to lose, so sign up today!

Bob Greenwood