- The Position Myth Five Levels – Download PDF
- Profile of a Leader Quiz 1-25 – Download PDF
- Number Savvy
- Delegating Skills
General Manager Clip - Coaching Groups Build Confident Leaders
Check out this clip from our members only live General Manager Process meeting, which originally met on Zoom May 12, 2020. Firstly, Brian sparks a lively roundtable discussion. Our veteran shop owners then reveal what it means to be a confident leader in an automotive repair shop environment. Each member agrees that when you regularly participate in an auto repair coaching group, it is one of the major keys to building your confidence.Group Coaching Call Recap
Both automotive owners and general managers participated in the call. They chimed in to stress what modeling systems looks like to their employees. Thus, automotive staff members respond best when leaders are both confident and consistent.
Afterward, our auto repair coaching group reads the bullet points in the You Net Results brand script. This script exists in order to outline our focus and mission as an automotive industry company. It also ties into this clip’s theme of repair shop owners and managers who train together, as well as support each other.
Finally, Coach Brian closes with a discussion on the abstract concept of silent thieves. When you do not put the right processes in place, chaos is bound to sneak in. When that happens, then your money will inevitably run out. If you do not activate the right systems and processes, then you will eventually find yourself powerless to prevent these thieves from robbing your shop blind!
Auto repair coaching group for general managers
Would you describe yourself as a directionless shop owner or general manager? Silent thieves might just be bleeding your beloved business dry! Don’t worry, though – there is still hope for you! Learn how to master finances, daily operations, phone skills, service advisor training, as well as intangibles that only experienced pros know. Sign up for one of our auto repair coaching group today!
Management Process
What are you managing? Where do you spend most of your time?- People? Process / Systems? Financial?
- Fires? Customers? Car Count? Incoming Calls?
- Technician Production? Oil Changes? Isolates?
- PMI? Board? PAHR? PARP? Promises?
Mastery Management Module
- GN-0020 Systems Evaluation Review
- GN-0030 Systems Innovation Review
- Top 10 Discussion
Agenda, with Time Stamps
Recording 1
- [Time 39:15 at 8:00 AM] Introductions and Setting the Expectations by Brian Gillis
- [Time 1:28:15 at 9:00 AM] People – Go For No by Andrea Waltz
- Time 2:30:08 at 10:00 AM Offline Engagement Bring Back 6 No’s
- Time 3:31:54 at 11:00 AM Go For No Sharing Time
- Time 4:30:06 at 12:00 PM Virtual Lunch
- Time 5:29:18 at 1:00 PM Chasing Dollars by Brian Gillis
- Time 6:31:30 at 2:00 Offline Engagement Turnaround Point Checklist
Recording 2
- Time 19:50 at 2:00 Offline Engagement Ideal Daily ScoreCARD
- Time 55:00 at 3:00 PM Gross Profit – Chasing Dollars Sharing Time
- Time 2:12:37 at 4:00 PM Meeting Adjourned
Agenda, with Time Stamps
Recording 1
- [Time 32:20 at 8:00 AM] Introductions and Setting the Expectations by Brian Gillis
- [Time 1:31:19 at 9:00 AM] People – Selling Your Business “Legacy Panel”
- [Time 2:40:23 at 10:00 AM] Offline Engagement Write a Brief Selling Plan
- [Time 3:40:00 at 11:00 AM] Selling Your Business Plan Sharing Time
- [Time 4:36:20 at 12:00 PM] Virtual Lunch
- [Time 5:29:48 at 1:00 PM] TurnAround Point book Presentation by Gary Gunn
- [Time 6:31:30 at 2:00] Offline Engagement Turnaround Point Checklist
Recording 2
- [Time 28:12 at 3:00 PM] TurnAround Point book Presentation Quick Review
- [Time 40:20 at 3:00 PM] TurnAround Point Checklist Sharing Time
- [Time 1:29:18 at 4:00 PM] Meeting Adjourned
