How does Monty Moran, former Chipotle co-CEO, manage one-on-ones? Learn what it means to foster a powerful, family culture in your business directly from the man himself.

“Ensuring Excellent Operations” may sound like a pithy slogan, but it encompasses a broad, vast list of tasks. How can we pinpoint the right areas, in order to speed up service, while also making sure to deliver the best customer experience? Former Chipotle co-CEO Monty Moran explains in this clip from our group interview with him.

How do owners and managers create a feeling of empowerment amongst their employees? Monty Moran recalls this lesson from his book “Love is Free, Guac is Extra”. It all starts with taking a step back and examining yourself, and working on your own humility as a leader.