SOP Formation and Review
WOIT Discussion and Notes Formation and Review
What would you do?
Agenda Topic and Question:
Which marketing dollars creates the best ROI on the investment? Magazines, Direct Mail, Social Media, Texting, Lost clients, etc.
Agenda: SOP #0122
- Open discussion about what is going on
- Bring your questions and scenarios
- Ask them to the attendees
- Say this when it is your turn…
- What would you do if…?
Downloads
Powerpoint PDF
SOP Formation and Review
WOIT Discussion and Notes Formation and Review
SOP: Presenting The Repair #0538
“Presenting the Repair” Review
- Grow your confidence
- Control the conversation
- Voice and Gesture Enhancements
- PARP
- Stop Selling From Your Own Wallet
- Full System Isolate
- Additional Concerns
Downloads
Powerpoint PDF
SOP Formation and Review
WOIT Discussion and Notes Formation and Review
Answering Incoming Calls is your Lifeblood… Review
- Grow your car count
- By capturing the car
- Phone skills revisited
- SOP Answering Incoming Phone Calls #0518
Downloads
Powerpoint PDF
SOP Formation and Review
WOIT Discussion and Notes Formation and Review
SOP #0122 What Would You Do
- Roundtable Q&A
- No words will describe it
- No words will convince you to come
- No words will make it pay off
Topics Discussed
1. Do you pay your people for training?
2. Are you using a progressive labor matrix?
3. Share experience with loaner cars.
Downloads
Powerpoint PDF
Loaner Car Agreement Doc- non branded
