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  • What daily operation did you implement for 2025 that you’re the most happy with?
  • What daily operations (process/system) do you plan on adding or tweaking for 2026?

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Lots of great topics today!

We discussed using SOPs to steam line your key to key. We also talked about presenting diagnostic on difficult to solve vehicles and warranty claims from vendors. We discussed using Identifix, as well as preventing check fraud.

General Manager with Horse Power

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Top Areas for the General Manager to Focus On

Note: Brian’s internet went down during the call, so it was cut short. We apologize for the inconvenience.

Management On Cruise Control

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In this week’s WOIT, we discuss methods to improve Knowledge Sharing in your auto repair shop.

Leadership In High Gear

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Today’s WOIT Topic: Can ChatGPT Help Your Shop?

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