Front Counter Workshop Six Series, Part 6

Topics covered in the last installment of our free Six Series for your front counter staff:

  • FAB-FIVE Repetitive Service
  • Written Presentation Scripts
  • Make a list of your FIVE write a script and practice, practice, practice!
  • Use analogies
  • Price tag of component if maintenance service are not done
  • Use Oil Change as a comparison

FAB-FIVE Sample List

  1. Check Engine Light Test Service
  2. Induction Cleaning Service
  3. Coolant Flush Service
  4. Power Steering Service
  5. Brake Flush Service


Powerpoint PDF

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