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This week, live on location from Montana, we are joined by a top shelf General Manager, Jared Wright! This was a great group session talking about everything that goes into the role of a GM.

Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Creating a Strong Culture with One-on-Ones #0118-9

  • To create a systemic One-on-One process to build a strong culture within our company.
  • So all staff members feel heard and valued.
  • The best way to invest in each other’s success.
  • Helping people realize their work here is more than a job.
  • But a valuable position in our success.

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Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  • SOP Formation and Review
  • WOIT Discussion and Notes Formation and Review
  • Top 10 Areas That Will Impact Your Business the Most
  • Top 10 Things Exercise – Pick Three
  • SOP #0118-3

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People Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  • 0615-3 – SOP – Unit 3: First Class Service Part 1
    • To establish and define what ingredients go into creating our Recipe for First Class Service
    • What it looks like, feels like, tastes like, and smells like in our auto repair business
    • To help everyone understand how it all blends together in our Recipe for FCS

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Powerpoint PDF

People Process

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SOP Formation and Review

Mighty Large Imperative

  • Your Staff Development UNITS
  • SOP 615-1 Formation and Review and Review
  • UNIT 1: Mission Statement / Company WHY / Vision

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