SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy in.
ASK these questions:
How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?
SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy-in. ASK these questions. How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?
Documents
Powerpoint PDF
YOUTOOLS Agenda for 6.9.20:
- Round Table BOD (Board of Directors)
- People challenges
- People issues
- People retention
- People mentoring
- People coaching
- People pay plans
- People recruiting
- People hiring
- People ready
- People scenarios
- People concerns
- People finding
Downloads
Powerpoint PDF