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In this special Working On It Tuesday, Brian welcomes Steven Fafel with the AutoOps online scheduling app. YNR Members click here to save $20/month on AutoOps!
SOP Formation and Review
- 0503 – SOP – Go for No Opportunities
- WildCard Go for No Review
Downloads
SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy in.
ASK these questions:
How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?
SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy-in. ASK these questions. How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?