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SOP Formation and Review

  • 0503 – SOP – Go for No Opportunities
  • WildCard Go for No Review

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SOP Formation and Review

0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy in.

ASK these questions:

How could our Action-Flow-Charts help our:

  • Service Advisors?
  • Technicians?
  • Customers?
  • Communications?
  • Time efficiency?
  • Customers see the value?
  • Technicians become better at diagnosis?
  • Team members learn from others’ knowledge?

video
play-sharp-fill

SOP Formation and Review

0519- SOP Action-Flow-Charts

17. Brainstorm with your team to help get buy-in. ASK these questions. How could our Action-Flow-Charts help our:

  • Service Advisors?
  • Technicians?
  • Customers?
  • Communications?
  • Time efficiency?
  • Customers see the value?
  • Technicians become better at diagnosis?
  • Team members learn from others’ knowledge?

Documents

Powerpoint PDF

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