In this special Working On It Tuesday, Brian welcomes Steven Fafel with the AutoOps online scheduling app. YNR Members click here to save $20/month on AutoOps!
wildcard
SOP Formation and Review
- 0503 – SOP – Go for No Opportunities
- WildCard Go for No Review
Downloads
SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy in.
ASK these questions:
How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?
SOP Formation and Review
0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy-in. ASK these questions. How could our Action-Flow-Charts help our:
- Service Advisors?
- Technicians?
- Customers?
- Communications?
- Time efficiency?
- Customers see the value?
- Technicians become better at diagnosis?
- Team members learn from others’ knowledge?
Documents
Brian’s Know-How and Experiential
Go For No Breakthrough Training and Coaching Course
- Removing the Selling Stigma
- Your definitions of Failure and Success
- The Five Failure Levels
Downloads
Brian’s Know-How and Experiential
Go For No Breakthrough Training and Coaching Course
- Course Introduction Welcome/Meet Richard and Andrea
- The Impact of Fear
- The Core Premise of ‘Go for No!”
- The Day That Turned Everything Around
Documents
YOUTOOLS Agenda for 6.9.20:
- Round Table BOD (Board of Directors)
- People challenges
- People issues
- People retention
- People mentoring
- People coaching
- People pay plans
- People recruiting
- People hiring
- People ready
- People scenarios
- People concerns
- People finding
