what would you do

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This week, we discuss a variety of topics affecting your shops:

• how do you handle company vehicle ROs?
• sharing requiring techniques
• do you charge the customer the difference on extended warranty work?

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This week, we discuss a variety of topics, including:

  • Employee theft
  • Process and systems to reduce your risk as a shop owner, part 2
  • WWYD: should I reduce or increase marketing during slow times?
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This week, we’re discussing how to get your folks to move forward with ongoing training. We’re also sharing our 2025 goals.

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Do you have a cut off date for repairing older cars? At what point is it car considered a restoration as opposed to a repair?

Leadership Process

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SOP 122 Formation and Review

0122 – SOP – WWYD What would you do? 122 Series

Topic: Are you getting co-op money?

  • How are you going about training your folks?
  • A players and B players, the 2nd swing

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