fbpx

train the trainer

Management Process

video

SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Train The Trainer Series “220”

Dissecting Incoming Phone Calls SOP 0220 – to develop a process for dissecting incoming phone calls, determining what we want said, and then making sure we are executing the scripts as you designated, creating a scoring checklist.

Downloads

Powerpoint PDF

Hide picture