In this workshop, we discuss some selections from Gary Gunn’s book Turnaround Point.
- Recipe for going broke (page 14)
- The Yes Process (page 15)
- The SOS Process (page 17)
- The 10/10/10 Process (page 17)
- Takeaways (page 19)
support and review
During this Front Counter YouTools review, Brian asked this question: What Front Counter Processes have you changed under these current market COVID 19 conditions?
You must hear this for the sharing items. At time marker 37:00, the group shifted to creating a “We are open” phone call script. See the file below for the finished product, written by Nikki Gilster. THANKS Nikki for a great job!
