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sbs

People in Overdrive

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We discussed the Hexagon and the 6 triangles that make up the Hexagon, specifically focused on the People Process today.  We formed the top three gears that will drive that process forward.  We also spent some time specifically discussing recruiting technicians.
  1. Recruiting and Retention
  2. Ongoing meeting (STS, SMS, SBS, SPS) along with ongoing skills training.
  3. Incentives and Pay Plans.

People Process Webinar

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SOP Formation and Review

  • Staff Performance Forms and Docs #0610
  • Knowing how to use these Staff Performance Forms and Docs for a SMS or SBS
  • Learn to dot you I’s and Cross your T’s
  • Helping make your staff performance a continues process
  • A process that can be trained for your managers to do

Documents

Powerpoint PDF

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SOP Formation and Review

Description of Content

  • Learning to always have a good level of emotional deposits before you make any withdrawals
  • Great rule of thumb for leading people
  • Tool to use before an SBS
  • 306-SOP General manager Making Emotional Deposits and Withdrawals

Downloads

Powerpoint PDF

Leadership Process Webinar

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SOP Formation and Review

0111 – SOP – The Five Tools of No-Reverse Leadership

  1. SMS
  2. SBS
  3. STS
  4. SPS
  5. WOIT

Documents

Powerpoint PDF

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