sbs Archives

People in Overdrive

on March 14, 2023

We discussed the Hexagon and the 6 triangles that make up the Hexagon, specifically focused on the People Process today. We formed the top three gears that will drive that process forward. We also spent some time specifically discussing recruiting technicians.

Recruiting and Retention
Ongoing meeting (STS, SMS, SBS, SPS) along with ongoing skills training.
Incentives and Pay Plans.

People Process Webinar

on April 27, 2021

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SOP Formation and Review

Staff Performance Forms and Docs #0610
Knowing how to use these Staff Performance Forms and Docs for a SMS or SBS
Learn to dot you I’s and Cross your T’s
Helping make your staff performance a continues process
A process that can be trained for your managers to do

Documents

Powerpoint PDF

General Manager Process Webinar

on April 6, 2021

SOP Formation and Review

Description of Content

Learning to always have a good level of emotional deposits before you make any withdrawals
Great rule of thumb for leading people
Tool to use before an SBS
306-SOP General manager Making Emotional Deposits and Withdrawals