Front Counter Six Series, Part 3: Call Backs
In this FREE Front Counter meeting event, we talk about a pivotal component in our chain – Call Backs! A few points we covered:
- Always ask for updating their email address to fill the sales funnel
- There are NO Slow days – Just Low Car Count Days
- Three Day Courtesy Call
- State Inspection Call
- Oil Change Reminder
- “Haven’t seen you in ____ …”
- “We are open”
- Bag Review
- Missed sales
- “Buy 1, Get Three Free” offer
- Warranty call – midway through / running out
