We revisited the hexagon, the triangle, the gears, and the teeth on said gears. Owners were to focus on their top three. The following focal points were discussed:
1. P&L knowledge
2. TCODB
3. Budget writing
4. Snapshot
5. Technician Productivity
6. Billed hours vs. last year
7. Gross profit
8. Setting yourself apart with benefits in effort to justify higher than average prices with First Class Service…
Creating an Onboarding Process for New Hires (SOP-617)
To create a comprehensive onboarding process for new hires, so they will feel part of our team, while retention and productivity improves. There is nothing like knowing all the ins and outs of the new position.
