leadership

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

• Hiring The Right People – SOP #118-8
• To create systems and processes to learn and execute, so we all can ensure we hire the right people / best fit people – so the customers win, staff members win, and the company wins. WIN_WIN_WIN with HTRP!
• YNR Library Resources found listed in SOP 118-8
• PDF of Monty’s book pages are in Dropbox

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Creating a Strong Culture with One-on-Ones #0118-9

• To create a systemic One-on-One process to build a strong culture within our company.
• So all staff members feel heard and valued.
• The best way to invest in each other’s success.
• Helping people realize their work here is more than a job.
• But a valuable position in our success.

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

• LD-YNR – 0118-7 – SOP – Ensuring Excellent Operations (page 119)
• Linebacker position / General Manager

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

Empowerment “The Holy Grail of Leadership”

Five Steps (chapter 11 page 209)

1. Connect with your people (page 210)
2. Inspire them with a vision (page 211)
3. Instill confidence in your people (page 212)
4. Teach them to make each other better (page 213)
5. Share what’s going on (page 214) SOP #0118-4

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