leadership

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

“What would you do?” Agenda: SOP #0122

Topic: Methods to improve employee retention

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

What would you do?

Agenda Topic and Question:

Which marketing dollars creates the best ROI on the investment? Magazines, Direct Mail, Social Media, Texting, Lost clients, etc.

Agenda: SOP #0122

  • Open discussion about what is going on
  • Bring your questions and scenarios
  • Ask them to the attendees
  • Say this when it is your turn…
  • What would you do if…?

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

SOP #0122 What Would You Do

  • Roundtable Q&A
  • No words will describe it
  • No words will convince you to come
  • No words will make it pay off

Topics Discussed

1. Do you pay your people for training?
2. Are you using a progressive labor matrix?
3. Share experience with loaner cars.

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Loaner Car Agreement Doc- non branded

Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

“Communication” – Monty Moran Chapter 14 #118-6

  • To create systems and processes
  • To execute and ensure great Communications is being executed by all staff members
  • Don’t try to be liked – Do what is right!

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Leadership Process

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SOP Formation and Review

WOIT Discussion and Notes Formation and Review

  • Hiring The Right People – SOP #118-8
  • To create systems and processes to learn and execute, so we all can ensure we hire the right people / best fit people – so the customers win, staff members win, and the company wins. WIN_WIN_WIN with HTRP!
  • YNR Library Resources found listed in SOP 118-8
  • PDF of Monty’s book pages are in Dropbox

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