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First Hour:

Brian jumps in very quickly today! Topics discussed:

  • Mood Diagram Review
  • Language items: Board Manager, SOU, OCP, BCP, BBP, CBP, Sorting, Great Coupon Script, Gotta Have
  • Great Role Play

Second Hour

Front Counter Language items discussed:

  • FIVE Pack
  • Professional Obligation
  • Huddles
  • PARP
  • Black Dot

Downloads

Front Counter Workshop Booklet – May 2020

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