htm

So sad if you don’t have a How-To Manual! Special guest Jack Heilman of Heilman Auto Service Center website shares how he created his How-To Manual, and how he uses it.

Quotes from Jack:

• “The Journey Never Ends”
• “It’s a Living Breathing Document”

Listen up for Jack’s “Five P’s”. Andy served all who attended virtual peanut and butter sandwiches – VERY TASTY!

Documents

Powerpoint PDF