gm Archives

General Manager Process

on December 7, 2022

Link
Embed
Copy and paste this HTML code into your webpage to embed.

General Manager Duties & How-TOs #0305

Identify the duties of our GM
Identify the How-TOs to make it happen
Create an accountability list of items for training and measurement of the duties

Downloads

Powerpoint PDF

How to Become a Confident Leader

on October 22, 2020

Are you an auto repair General Manager who struggles with confidence issues? Then you must watch this clip from our members only General Manager Process! Our host Brian Gillis asks the round table of automotive shop managers what being a confident leader means to each of them.

General Managers sound off on what it takes to make a confident leader

First, Brian calls on veteran shop owner Jerry Kaminski. Jerry jumps right in, asserting that both owners and managers must continually examine and refine their systems. Our friend Leon then adds that regular training sessions with a coaching group are crucial. Jim Ryckman expands on that point that your group must be made up of like minded people who are just as passionate about the automotive industry as you are. If all parties are dedicated to studying and improving, then you will benefit from the time you have invested.

Edward, a successful Midas owner, chimes in to say that a confident leader must trust their own knowledge, as well as their shop’s processes. General Managers must ensure that all of their team members are consistently executing their processes and procedures. Following up is key.

Andy Arndt then reviews our company’s mission statement on helping general managers. Here at You Net Results, we are committed to teaching repair shop owners and managers how to become fearless. Jim Ryckman then continues by reminding the class of our 25+ years of automotive industry experience. We work with individual general managers in order to help them define what success means to them. Then, we step by step help them to reach those goals.

Finally, Brian reviews. He stresses the importance of surrounding yourself with the right staff, as well as encouraging them to learn and implement the right systems.

Want to learn more?

You Net Results is here to help you become a confident leader! Why not schedule a FREE business strategy session with Brian? You have nothing to lose, so sign up today!