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five p’s

How-to Manual Process

video
So sad if you don’t have a How-To Manual! Special guest Jack Heilman of Heilman Auto Service Center website shares how he created his How-To Manual, and how he uses it.

Quotes from Jack:

  • “The Journey Never Ends”
  • “It’s a Living Breathing Document”

Listen up for Jack’s “Five P’s”. Andy served all who attended virtual peanut and butter sandwiches – VERY TASTY!

Documents

Powerpoint PDF

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