change

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 3 – Equip Yourself for Change

Okay Gary, how do I equip myself for change?

1. You must be committed to the change.
2. You want to set in motion an education process with your staff on why change is occurring.
3. You must have a written plan for why, when and how.
4. You must train the change.
5. You must follow up forever.
6. You must hold people accountable.
7. You must reward and celebrate the right behavior.

Let me sum it up in one word: “resolve”

Repeat after me:

I will accomplish this change.

I will never let my eyes blink.

I will persevere through it all.

I will finish the task.

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

1. You must be totally committed to the change (1 gallon)
2. It must be well defined and written (1 pint)
3. You must be willing to accept the push back and resistance (1 quart)
4. Create the WHY story to sell to sell your staff (Five Pounds)
5. Talk to them one-on-one (1 Tablespoon)
6. Give them time to adjust mentally to the change (Let Marinate 1 week)
7. Let them express their feelings (Snap-Crackle-Pop)
8. Set a rollout date for the change to occur (Cook Time 10 Days)
9. Have many training sessions before rollout (Mixing steps)
10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 2 – the Reason for Change

Exploring the reason for change is so difficult. I have interviewed many auto repair shop owners, and here is what they have said. Please review this list to see if they resonate with your thoughts. Here it goes:

• Not wanting to fail
• Lack of faith changes will work
• Old habits
• Don’t know where to start
• Over analyzing
• Too much mental energy required
• My staff will not like it and will resist
• Not knowing the right time
• Not willing to work on it
• The effort of thinking it through
• The daily grind of putting out fires
• Family schedule
• Too busy
• Lack of discipline
• Stuck in my old ways and bad habits
• We don’t get along
• Pulling the trigger
• Wasting time
• We are frozen in place as a business
• Lack of motivation
• Not enough pain
• Many more…

The ones that stand out and I see and hear the most are:

• FEAR of Failure
• FEAR of Pushback
• FEAR of Staff
• FEAR of the Outcome

Are you frozen with fear?

Are you too lazy?

Are you complacent?

Are you too busy?

Are you lacking leadership skills?

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

1. You must be totally committed to the change (1 gallon)
2. It must be well defined and written (1 pint)
3. You must be willing to accept the push back and resistance (1 quart)
4. Create the WHY story to sell to sell your staff (Five Pounds)
5. Talk to them one-on-one (1 Tablespoon)
6. Give them time to adjust mentally to the change (Let Marinate 1 week)
7. Let them express their feelings (Snap-Crackle-Pop)
8. Set a rollout date for the change to occur (Cook Time 10 Days)
9. Have many training sessions before rollout (Mixing steps)
10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.

Review parts 1 through 15 for details and thinking, then utilize the Recipe for Change.

Part 1

I dare you to take the time to discover your own personal challenges to change. What are their roots? What feelings surface when changes come your way? How does it affect your thinking? Do you embrace change? Perhaps you run from change. First, you must examine your reaction to change. Then learn to overcome it.

Perhaps we need to reframe or redefine the word “change”. What about replacing the word change with “shift”? We have a shift in thinking, actions, philosophy, strategy, tactics, habits, direction, or in desire.

One step could be as simple as defining your “why”. If your why is strong enough, then you can overcome any obstacles in your pathway. Write it down and practice talking about it. Sell yourself first. Share it with other shop owners. Become totally convicted to make it happen, lay out a plan, and then execute the plan.

Expect push back from your staff, but don’t let your knees buckle. Stay firm and listen to their concerns. Expect turnover. Talk one-on-one with each staff member until you perceive buy-in. Explain your why, and afterward, ask them to support the change. When you feel the mood is right, and enough of your staff members are onboard, then execute the change.

The Recipe for Change

When you’re baking a cake, there are certain ingredients that are necessary for the cake to come out as planned. You need to follow a step by step procedure. Include all portions as described, mix as indicated, then cook for the optimum time and temperature. Any variation from the recipe may cause an incomplete and utter disaster! If you don’t follow the recipe, you will not get the results you were expecting.

When you’re leading your company and staff through change, a recipe would be very helpful, so here it is:

1. You must be totally committed to the change (1 gallon)
2. It must be well defined and written (1 pint)
3. You must be willing to accept the push back and resistance (1 quart)
4. Create the WHY story to sell to sell your staff (Five Pounds)
5. Talk to them one-on-one (1 Tablespoon)
6. Give them time to adjust mentally to the change (Let Marinate 1 week)
7. Let them express their feelings (Snap-Crackle-Pop)
8. Set a rollout date for the change to occur (Cook Time 10 Days)
9. Have many training sessions before rollout (Mixing steps)
10. Establish the change as a habit (Tasting the results)

This is a quick and simple recipe for change. Follow the ingredients and steps, and see what results you will achieve. Review parts 1 through 15 for more details and thinking.

Management is the formula.

Leadership is the essential catalyst.

You are the stick that stirs the ingredients.