
Management Process
What are you managing? Where do you spend most of your time?- People? Process / Systems? Financial?
- Fires? Customers? Car Count? Incoming Calls?
- Technician Production? Oil Changes? Isolates?
- PMI? Board? PAHR? PARP? Promises?
Mastery Management Module
- GN-0020 Systems Evaluation Review
- GN-0030 Systems Innovation Review
- Top 10 Discussion