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BNL

video
play-sharp-fill

First hour:

  • Language review: eyes on the car
  • tech rotation
  • first half / second half
  • the bag
  • oil change chain
  • buy time
  • Go for No
  • the board
  • most important customer
  • car colors: pink, green, blue, orange
  • second swing
  • bullet holes
  • missed sales file
  • meet and greet

Second hour:

  • Full System Isolate Presentation (brake and overheating issues) and role-play
  • PMI Script Intro

Downloads

Front Counter Workshop Booklet – May 2020

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