YOUTOOLS Agenda for 6.9.20
- April 2020 Anchor Report Review (Dropbox)
- Member List (Dropbox or Slide 15)
- Year to Date 1st half of PDF Report (Page 1-18)
- Monthly 2nd half of the PDF Report (Page 11-19)
YOUTOOLS Agenda for 6.9.20:
- Round Table BOD (Board of Directors)
- People challenges
- People issues
- People retention
- People mentoring
- People coaching
- People pay plans
- People recruiting
- People hiring
- People ready
- People scenarios
- People concerns
- People finding
Downloads
- If this job could talk, what would it say?
- Recruiting Processes and Practices – great sharing conversation and practical tips, snapshot review
- Hiring Processes and Practices – great sharing conversation and practical tips, snapshot review
Downloads
First Hour
Many callback examples talked about! There is nothing like a phone call with your voice. Text and email work, but a phone call is still the best. There is nothing like hearing, “I am glad you called…”
Also:
- Exploring Script Writing
- Don’t win it
- Write a script and role play it several times before you make the call
Second Hour
- Gut Punch script and role play
- Customer options
- Tell a story
- Financing options
Downloads
First Hour
- Script Enhancements
- PMI Script Role-Play Part 1
Second Hour
- PMI Script Role-Play Part 2
- Full System Isolate and PMI Two Step approach
- Wound the car by getting started on the work immediately
- Go For No Concept #19: No doesn’t mean never. No means not yet. Keep going – Don’t quit.
