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SOP Formation and Review

0519- SOP Action-Flow-Charts
17. Brainstorm with your team to help get buy in.

ASK these questions:

How could our Action-Flow-Charts help our:

  • Service Advisors?
  • Technicians?
  • Customers?
  • Communications?
  • Time efficiency?
  • Customers see the value?
  • Technicians become better at diagnosis?
  • Team members learn from others’ knowledge?

video
play-sharp-fill

SOP Formation and Review

0519- SOP Action-Flow-Charts

17. Brainstorm with your team to help get buy-in. ASK these questions. How could our Action-Flow-Charts help our:

  • Service Advisors?
  • Technicians?
  • Customers?
  • Communications?
  • Time efficiency?
  • Customers see the value?
  • Technicians become better at diagnosis?
  • Team members learn from others’ knowledge?

Documents

Powerpoint PDF

People Process Webinar

video
play-sharp-fill

SOP Formation and Review

  • SOP #0604 Building Bench Strength
  • Never have an empty bench (BIG-BIG Error)

Documents

Powerpoint PDF

In this clip from our Leadership Process Webinar, Brian Gillis explains silent thieves in the form of poor systems and processes. These thieves can cause our automotive repair shops to literally bleed money! Listen up to learn what areas of your shop that these burglars could be lurking in. Then, join us for future sessions to see how we can identify them and kick them out the door, for good!

Where could they be hiding in your automotive repair shops

Silent thieves in your auto repair shop may not be as obvious as a technician stealing tools!

Silent thieves in your auto repair shop may not be as obvious as a technician stealing tools!

Every shop is unique, but, generally speaking, we all have weak points in certain areas. These poor systems and processes may include:

  • Leadership
  • Management
  • Front Counter
  • How-to Manual
  • People and Staffing
  • Daily Operations
  • Financial

Luckily, You Net Results offers weekly rotational meetings you can join, in order to focus on these specific areas. Through group calls, as well as written systems and processes you can customize for your auto repair business, we can work together to stop silent thieves dead in their tracks.

Finally, Brian lists six steps to get started. Put these steps into place in order to build your own Leadership Process. Real change in business can only be made from the top down. Are you both ready and willing to do what it takes to implement change? Put these six steps into practice today, and get on the road to improvement:

  1. Thinking
  2. Words
  3. Action
  4. Habits
  5. Perseverance
  6. Attainment

Learn More About Eliminating These Silent Thieves – Get Your FREE Strategy Session

You know that you need to kick these silent thieves out of your shop, but you’re not sure where to begin. Why not schedule a FREE business strategy session with Brian, so you can discuss your needs? You’ve got nothing to lose, so sign up today!

 

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  • SOP Formation and Review
  • SOP 0528 Full System Isolate

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