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Guest host Christopher Goodson leads a roundtable of shop owners in answering the simple question “What Would You Do?”

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In today’s WOIT, we discuss specific items and tasks that can be managed.

Leadership In High Gear

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TDK Cyberattack!! Are we prepared for a software outage? What steps can we take to protect our business?

People In Overdrive

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Exploring the New One Minute Manager “The Redirect”

  • How do you redirect
  • How do you go about reprimanding
  • Exploration of methods used for taking corrective action

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With car count trending down, what’s being done in your routine operations to prevent a car count deficit? Proven methods are discussed to improve car count.

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